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DownSpotter

Troubleshooting

Website works on phone but not computer

Why one device can load a site while another cannot — DNS, cache, extensions, and IPv6.

Different networks, different stacks

A phone on cellular uses a different DNS resolver, IPv6 path, and filtering policy than a desktop on Wi-Fi. A site can fail on one path and succeed on the other. That is not proof of a global outage.

Desktop-only problems

Browser extensions, corporate proxies, stale hosts files, and leftover VPN clients often affect computers and not phones. Try a private window, another browser, and — if you know how — a temporary disconnect from VPN. Do not edit the hosts file unless you understand it; a bad entry will make one site fail forever on that machine.

Related: Is it down, or is it just me? · How to check if a website is down · How to fix DNS problems