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DownSpotter

Troubleshooting

Website not loading

A calm checklist when a page spins, stays blank, or never connects.

Separate “slow” from “unreachable”

A spinner with a 200 later is a performance problem. A browser error like ERR_CONNECTION_TIMED_OUT or DNS_PROBE_FINISHED_NXDOMAIN is a connectivity problem. DownSpotter’s diagnostics map onto those buckets: response time versus DNS, TLS, or timeout errors.

Non-destructive checklist

  1. Try a second website to see if the whole network is affected.
  2. Refresh once; then try a private window.
  3. Disable VPN or corporate proxy briefly if you can.
  4. Switch between Wi-Fi and cellular.
  5. Check DownSpotter to see if we can reach the host.

Related: Is it down, or is it just me? · How to check if a website is down · How to fix DNS problems